INTERPODIA ADMIN ONLY
      Back to home
      1. Interpodia Knowledge Base
      2. INTERPODIA ADMIN ONLY

      2023 Applewood Valley GranFondo Transfers, Deferrals, and Upgrades Guide

      Steps on how to get registrants to pay the event's Transfer, Deferral, or Upgrade fee, and the corresponding steps once the fee is paid.

      Have the registrant pay the event's Transfer, Deferral, or Upgrade fee

      First Provide the correct store link (below) to the registrant who has requested the transfer or deferral:

      Transfer Store: https://ccnbikes.com/#!/events/2023-applewood-valley-granfondo/post-process-store/transfer
      Deferral Store: https://ccnbikes.com/#!/events/2023-applewood-valley-granfondo/post-process-store/deferral
      Upgrade Store: https://ccnbikes.com/#!/events/2023-applewood-valley-granfondo/post-process-store/upgrade

      ⚠️IMPORTANT NOTE: ⚠️

      Be sure to remind the person that in order to pay the event fee they must first log into the CCN account they used to register to the event with. If they do not log in to the correct CCN user account, they will not be able to add the Transfer or Deferral fee


      Once the registrant pays the fee a confirmation / notification email will be sent per the Email Notification settings on the event.

      You can also ask the person to simply notify you directly once the payment is made. You can verify payment by finding the person under ORDERS - https://ccnbikes.com/management/tools/#!/dashboard/order



      How the user pays the fee:

      1. Click the appropriate link you sent them
      2. They must log in with the CCN account which owns the registration (there is messaging onscreen to guide the user).
      3. Select who they are purchasing the items for from the drop-down, and add the item to their cart.


      4. Click Proceed to Cart to checkout and pay

      Action an Entry Transfer to Another Rider

      1. Find the transfer-er's current registration under REGISTRATIONS - https://ccnbikes.com/management/tools/#!/dashboard/registration - and open the Registration Details
      2. Change the Registration Status to Cancelled and save (this will pull them out of the event)
      3. Create a unique Coupon Code for the person's transfer (i.e. TRANSFER_{LastName}) - https://ccnbikes.com/management/tools/#!/dashboard/coupon
        The code must be the pre-tax, pre-fees, value of the corresponding registration category of the transfer-er (ex: $245.00120km/85km, $190.00 50km)
      4. Email the registrant with their unique transfer coupon code, and simply tell them to tell the person replacing them they must register themselves to the even normally.
        Applying the coupon code in the cart upon checkout will waive the fee for the appropriate registration category. Any upgrades or addons will be paid by the person claiming the transfer.

      Action an Deferral to 2024

      1. Find the registrants current registration under REGISTRATIONS - https://ccnbikes.com/management/tools/#!/dashboard/registration - and open the Registration Details
      2. Change the Registration Status to Cancelled and save (this will pull them out of the event)
      3. Change the Registration Category to the appropriate "Deferral" category and save

      Action an Upgrade to another distance

      1. Find the registrants current registration under REGISTRATIONS - https://ccnbikes.com/management/tools/#!/dashboard/registration - and open the Registration Details
      2. Change the Registration Category to the new category and save