AthleticsReg - How to change the club fees on a club annual application, and charge the club for the additional fees owed?

1- From the APPLICATIONS MENU, search for the club by name

2- Click on the application to access the Application Overview Tab. Then, click on the Applicant Name to open their profile details page: 

3- From the applicant profile details page, scroll down to the FEES section, and click 'assign administration fee': 

4- From the dropdown menu, select the fee applicable to the needed change in the type of club: 

5- Click 'view' button to access the order details link: 

6- Copy order link, and go back to the Application Overview Tab and scroll down to access the COMMENTS section. Paste the order link in the admin comments section. 

Eg: Club changed from Club A to Club B, additional fees collected here: ADD ORDER LINK

7- Email the applicant to request payment for the additional fees, you can use the template below:

Hi APPLICANT NAME, ​

As per Anthony's request, the fee for changing your club from Club Level A to Club Level B has been added to your admin cart (user account: APPLICANT EMAIL) for payment and validation.

Please kindly login onto your AthleticsReg account to complete the payment from your cart here: https://athleticsreg.ca/#!/cart

Once the payment has been completed, one way or another, please let us know by replying to that email, and we'll get back to you with the final setup steps. 

Any questions, please let us know.